Water Competition Action Group Meeting - 13th February 2014

Reading Town Hall, Reading

How Customers and Suppliers Must Prepare for Water Competition

It is some considerable time since Ofwat asked us to set up our Water Competition Action Group to ensure that Suppliers and Customers worked together to improve relationships & practices and reduce waste.

Our next meeting will be on 13th February in Reading Town Hall, hosted by Thames Water.

This will be an opportunity to hear from members, the Regulator and the Head of the Clear Water Programme.



09.30   Registration, coffee and networking

10.00   Key customer concerns.  An update by David Olivant, Chair of the Action Group, Energy Manager Asda and Meeting Chair.

10.15   Results of our extensive water customer and supplier research. Karma Ockenden, Features Editor, Utility Week.

10.35   How the Open Water project is progressing. Sonia Phippard, Director, Water & Flood Risk Management, Department for Environment, Food & Rural Affairs (DEFRA) and programme Head

10.55   Are suppliers satisfying large users’ requirements and what are the concerns about impending competition?  Views from large customers

11.20   Your comments and questions.

11.40   Coffee and networking

12.00   Can water prices be justified? Sonia Brown, Senior Director of Markets & Economics,Ofwat             

12.20   How Thames Water is meeting the challenges of full competition. Thames Director (invited).

12.40   Planning to reduce your water consumption.  Leigh Hitchens, CEO, Energy & Carbon Management.

13.00   Panel debate and your views. Led by the Chairman.

13.30   Meeting ends with lunch.        

To reserve your place please email                                                                                      


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